Live within 5 minutes, 24/7 answers to your customers

Automate your customer service.
Pay only for what you use.

  • Live in 5 minutes
  • Automatically trained
  • AI + Live Chat in one

Bytechat answers questions from website visitors 24/7. Take over conversations seamlessly at any time.

Train your chatbot

01 Train your chatbot

Enter your website URL and Bytechat automatically reads all information. Add additional documents if needed.

Personalize your chatbot

02 Personalize

Customize colors, style and tone-of-voice so the chatbot seamlessly matches your brand.

Go live with your chatbot

03 Go live

Copy one line of code and paste it into your website. Instantly online, also on Wix, Squarespace and WordPress.

What Bytechat can do

Turn visitors into buyers

Give Bytechat the ability to display products with image, description, price and a direct link to the product page. Increase your conversion by proactively offering products.

  • Show product with image and price
  • Direct 'View product' button in chat
  • Make proactive product suggestions
Showing products in the chatbot

Collect valuable leads

Activates a form in the chat to collect visitor information (such as name and email) when certain conditions are met. Never miss a potential customer again.

  • Automatically ask for name & email
  • Set your own trigger conditions
  • Integrate seamlessly with your CRM
Lead generation via chat

Live Chat: AI + Human in one

Bytechat combines AI with live chat. Monitor conversations in real-time, take over at any moment or let visitors request a human. Chat directly with your customers when needed.

  • Monitor all conversations live
  • Take over conversations seamlessly
  • Visitors can request a human
  • Chat directly with your team
Live Chat functionality

Guide the conversation

Shows clickable suggested follow-up questions after a Bytechat response to help the user. Make interactions smoother and help visitors find what they're looking for faster.

  • Prevent 'dead' conversations
  • Guide users in the right direction
  • Increase interaction and engagement
Suggestions for follow-up questions

Analyze documents directly

Allows users to upload a PDF file, such as an invoice or manual, and ask questions about it directly in the chat. Provides immediate, contextual support.

  • Let customers upload invoices
  • Analyze manuals or reports
  • Get instant contextual answers
Upload PDF document in chat

Immediate results with Bytechat

Smarter customer service. Less work. More growth.

Discover the dashboard

Full control, powerful insights.

Smart AI reporting

Our intelligent dashboard analyzes conversations and gives you direct insight into what your customers really want to know.

Insight: 40% of new chats were about shipping times. Consider placing this information more prominently on the website or in the onboarding flow.

Analysis: Bytechat couldn't provide a clear answer to questions about return costs in 12% of cases. Adding a policy overview reduces the number of failed answers.

Opportunity: Customers regularly ask about compatibility with older devices. Consider adding a compatibility table to the knowledge base.

Dashboard with graphs and reports

Review all conversations

Dive deeper into your customers' interactions and identify bottlenecks.

An overview of customer conversations

Update unlimited

Adjust knowledge, appearance or tone-of-voice whenever you want.

A user adjusting settings on a screen

Set "Guardrails"

Define conversation boundaries and ensure the chatbot always stays relevant. Easily set forbidden topics to guarantee focus on your business.

A visual representation of safety settings or boundaries

Customer service chatbot without frustration

Why pay for software you don't use 24/7? While the big players trap you in complex contracts of hundreds of euros per month, we do things differently. Bytechat is for the entrepreneur who values transparency: full access to all features, without the fixed costs.

Douwe Kramer Jesse Apeldoorn

"At Bytechat, the focus is not only on the software, but on the interaction between humans and machines."

— Douwe & Jesse, founders Read our story
Bytechat

Ready to transform your customer service?

Start your free trial today and discover the power of automated, smart support.

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Getting Started