Getting Started: Overview

What is Bytechat?

Bytechat is an AI chat platform designed to automate interactions with your website visitors. Bytechat acts as a digital employee that is available 24/7 to answer customer questions. By training Bytechat with your unique business data (ranging from your website content, frequently asked questions, products, and internal documents) you create a powerful product that reduces the pressure on your support team, elevates the customer experience to a higher level, and maximizes commercial opportunities.

Why Bytechat?

• Easy to set up and integrate. In your personal dashboard you can easily configure Bytechat as you wish. Then Bytechat is integrated on your website with just 1 line of code!
• Smart digital employee. Train Bytechat with your personal business data such as your website content, frequently asked questions, products, or internal documents, so that Bytechat can answer your visitors' questions accurately and purposefully.
• Insights in your dashboard. In your dashboard you'll see the complete history of questions asked, leads collected, and AI insights to answer your customer questions even better.
• Powerful features. Bytechat has various tools that it can automatically deploy based on rules you specify. This includes link references to specific pages on your website, product showcases directly in the chat interface, collecting leads by sending forms to visitors, suggesting follow-up questions, and more.